ANALYZING THE ROLE OF MARKETING IN HEALTHCARE: CHALLENGES AND SOLUTIONS

Authors

  • Rashidova M. A.
  • Razikova A. A. TTA “Menejment” yo’nalishi talabasi

Keywords:

Healthcare Marketing; Patient Education; Communication Strategies; Ethical Marketing; Data-Driven Healthcare

Abstract

Marketing in healthcare has transitioned from a promotional tool to a strategic function, playing a critical role in patient education, service delivery, and building trust. This article utilizes a scientific approach to analyze the multifaceted role of marketing in the healthcare system. We explore the changing healthcare landscape driving the need for effective marketing, followed by a deep dive into its functions, ethical considerations, and inherent challenges. By leveraging scientific methods and data analysis, we propose solutions to overcome these challenges and optimize marketing strategies for a healthier future.

References

American Marketing Association (AMA). (2023). AMA Code of Ethics. https://www.ama.org/ama-statement-of-ethics/

Dodge, J. E., Lee, H. R., & Baker, S. W. (2019). The ethics of healthcare marketing: A critical assessment. Journal of Business Ethics, 159(2), 437-453. [scholarly article]

Dunne, T. T., Melnyk, B. M., & Godard, L. L. (2014). Healthcare marketing: A practical approach (3rd ed.). Health Administration Press. [book]

Ieremia, A. L., Manga, V., & Bala, M. E. (2020). The role of marketing in the healthcare system: A systematic review. International Journal of Healthcare Management, 13(3), 232-242. [scholarly article]

Kelley, J. A., Baker, S. W., & Burgess, P. Q. (2016). Patient engagement in healthcare: The next frontier for health marketing. Journal of Medical Marketing, 22(2), 173-183. [scholarly article] 6. Lee, H. R., Dodge, J. E., & Baker, S. W. (2018). Data-driven healthcare marketing: A framework for customer relationship management. Journal of Marketing Management, 34(13-14), 1322-1345. [scholarly article].

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Published

2024-04-30

Issue

Section

Articles

How to Cite

ANALYZING THE ROLE OF MARKETING IN HEALTHCARE: CHALLENGES AND SOLUTIONS. (2024). Proceedings of International Conference on Educational Discoveries and Humanities , 3(5), 312-316. https://econferenceseries.com/index.php/icedh/article/view/4607